Windows Server "Show default password" Your password isn't available yet.

Question

I can't log into my instance after a reboot.  
  
The message is "Your password isn't available yet. Please try again later." when I click the \[code]Show Default Password`\[/code] button.  
  
The help refers to "We do not recommend changing the default password using the Windows Server password manager." I did not do that. This was simply a reboot after a PRTG monitoring software upgrade.  
  
It's Windows_Server_2016-1GB-London-1  
18.130.194.69  
172.26.5.227  
I don't know the "instance ID" as the interface doesn't make it obvious where to find it.  
  
Please help because this is a huge crisis.  
  
Edited by: eugenevdm on Oct 4, 2019 1:43 PM

Answer

UPDATE:  
  
It turns out I had changed the password! I tried an old password of 6 months ago and it worked. I guess this message is a bit confusing for admin: "Your password isn't available yet" making one think that the password isn't issued YET.  
  
My I add I dread the day that I actually have to recover the password.  
  
Edited by: eugenevdm on Oct 5, 2019 6:08 AM

Answer

Hi, thanks for using Lightsail. In the event that you need to recover your password next time, you can try our guide here to retrieve your password:  
  
https://lightsail.aws.amazon.com/ls/docs/en_us/articles/use-non-default-key-with-windows-based-instance-in-lightsail

Windows Server "Show default password" Your password isn't available yet.

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