Amazon Connect Outbound campaign - The status sticks to Created
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I have created an Outbound Campaign but its status remains at "Created". Why? I try to do this procedure, but I can't. I'm guessing it has to do with the fact that this status seems to be stuck. https://aws.amazon.com/fr/blogs/contact-center/make-predictive-and-progressive-calls-using-amazon-connect-high-volume-outbound-communications/
thanks
已提问 1 年前285 查看次数
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Hi Luc, when your pinpoint journey sends the call to Connect outbound campaigns the campaign will change to Running.
已回答 1 年前
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Hey Luc, When you run the Pinpoint Journey by pointing to the Campaign, then it will update the status to "Running".