Billing for Free Trial

Question

I opened an AWS account on Friday Feb 3rd 2023.   I created a AWS WOrkspace and than accidenially created a second.  The Workspaces where shown as a "2 month Free Trial". On Saturday Feb 4th, I received a warning that I had consumed 1.8 months of time on the workspaces. Today the account shows I have used 89.94% of the free trial and 60% of the hours.  How can this be a "2 month free trial" if it is consumed in a day?

Answer

Hi Richard,

I'm sorry to hear about this trouble. This isn't the experience we want for you.

Please take a look at this article that may help you with this concern:  https://aws.amazon.com/workspaces/pricing/.

If you have any questions, our Billing team is more than happy to assist. You can reach out by creating a support case here: http://go.aws/support-center.

Thank you,

— Aimee K.

Billing for Free Trial

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