AWS Builder Center: Learn, Build and Connect with builders in the AWS community

AWS Builder Center is the official home for builders on AWS. Share and read what others are working on, follow people who inspire you, explore training and workshops, and find tools to support what you're building.

how to detect if call is ended in queue in AWS connect flow

how to detect if call is ended in queue in AWS connect flow. how to detect if customer is ended the call and perform another operation.

主题: 商业应用程序
标签: 亚马逊 Connect
语言: English

Muhammad Imran

已提问 3 年前430 查看次数

1 回答

最新
投票最多
评论最多

这些答案有用吗？为正确答案投票，以帮助社区从您的知识中受益。

已接受的回答

You'll have to look through your CTRs and look for records that AgentConnectionAttempts < 1 and Agent is not set. This will get you a lot more information https://aws.amazon.com/blogs/contact-center/recovering-abandoned-calls-with-amazon-connect/

david

David Macias

已回答 3 年前

how to detect if call is ended in queue in AWS connect flow

添加回答

相关内容