1 回答
- 最新
- 投票最多
- 评论最多
0
Hello.
Since your problem is a Plesk problem, not an AWS problem, I think you'll get a better answer if you ask your question on Plesk's forum.
https://talk.plesk.com/
As far as I searched for the error message, I thought that the steps in the following document would be helpful.
https://support.plesk.com/hc/en-us/articles/12377988620951-Cannot-login-to-Plesk-your-license-key-has-expired
- First, try to retrieve your product license: Login to Plesk > Tools & Settings > License Management > Retrieve Keys.
- If Retrieve Keys option did not help, check if your license has been paid for renewal.
- Login to Platfrom 360 > click Licenses > find the license in question > check the next billing date.
- If it is in the past, the license is not paid. Look for email notification regarding unpaid order from Cleverbridge AG to the email address used for the license purchase. In order to process the payment follow the instructions from this email.
- Alternatively update payment method in Platform 360.
Hello.
thanks for the answer. Is not a Plesk problem, because the Plesk License is embed with that specific server deploy by the AWS library, I haven't any number or license contract directly with plesk and they reply to open a new support case to AWS. Yesterday I opened a new one.
By the way your guide is not valid beacuase there is no way to if the Plesk's GUI, only CLI, and I have already made many tries to fix it.
Thank you C.