Problem communicating with RM host, please contact support if problem persists.

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we have a Amazon Postgres RDS where in one query triggered from application part is causing the below issue for a particular value where in it is good with the remaining.

Problem communicating with RM host, please contact support if problem persists.

When i tried to run the Postgres query in DBeaver it completes hardly in 0.3 seconds but when triggered from the application part for a particular value alone we are getting this exception.

Please let me know how to resolve this.

已提问 3 个月前105 查看次数
2 回答
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The issue is related to connection not getting established from the application to the RDS instance however connection is working from DBeaver tool, you can refer How do I resolve problems when connecting to my Amazon RDS DB instance? to troubleshoot any network connectivity error.

Hope it helps and if it does, I would appreciate if answer can be accepted so that community can benefit for clarity when searching for similar enquirers in Repost, thank you ;)

AWS
已回答 2 个月前
  • Thank you so much Utsav Joshi for your response, but the weird thing here in this context is, the connection can be established from the application to the RDS instance for all the rest of the values used in the same query but it errors out with this exception only for a particular value.

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Hello Ravindren,

As the issue is appearing with a specific query, it would be better if we can get the query to see how is it operating in the backend and communicating with the underlying host.

If this issue still persist, I would recommend to create a support case with resource involved along with query causing the issue so that we can further look into it.

AWS
已回答 2 个月前

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