Failed to stop the instance - An internal error has occurred

0

My EC2 instance currently has 1/2 status check and it usually resolves after I stop/reboot the instance. However, I cant stop/reboot the instance and keep getting this error.

"Failed to stop the instance - An internal error has occured"

There are also event logs created on my Health Dashboard

  1. EC2 API issue - Status open
  2. CloudWatch operational issue - Status open
  3. EC2 instance connect operational issue - Status open

Anyone else facing the same issue?

Enter image description here

Sam
已提问 3 个月前187 查看次数
1 回答
0
已接受的回答

Hi I'm facing the same issue with one of my instance, same as you on the Heatlh Dashboard an issue as been opened. On my Heatlh dashboard I have the following open:

  • EC2 API issue
  • CloudWatch operational issue
  • EC2 instance connect operational issue

I've also noticed when checking the EC2 dashboard, the volumes tab displayed an "API error" and I couldn't create or interact with any volumes (I suspect it's the cause of why we can't terminate our ec2 instances) I'm on region ap-southeast-1, when changing region everything was apparently fine.

Now it appear everything is back at normal (not read message about API error), but when I try to terminate the instance, I got a message saying it succesfully did, but the instance stay up.

I guess waiting is the only thing to do.

Edit: Tried with both aws-cli and cloudshell, I'm not able to terminate the instance

profile picture
Ptipiak
已回答 3 个月前
profile pictureAWS
专家
已审核 3 个月前

您未登录。 登录 发布回答。

一个好的回答可以清楚地解答问题和提供建设性反馈,并能促进提问者的职业发展。

回答问题的准则