Connection problem between Logo 8.3 and AWS

When the connection test between the PLC and the AWS is carried out, an error message appears "The DNS server cannot be accessed. Check the BM LOGO gateway to make sure it is connected to the internet" the switch gateway has been checked and It is different from the router gateway so the way it is connected is PLC-switch-router. How should one proceed in these cases in which there are different gateways between these elements?

主题

物联网 (IoT)计算网络和内容交付安全、身份和合规性

标签

AWS IoT Core AWS Elastic Beanstalk 网络和内容交付 AWS IAM 身份中心

语言

English

Solve-rd

已提问 1 年前285 查看次数

1 回答

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Hi Solve-rd,

from the error message you posted your Logo 8.3 seems to have problems with the DNS resolution. Before it can reach "AWS" the related service must be resolved in DNS. Can you check on the Logo if the DNS resolution for the AWS service is working correctly?

Your Logo must also be able to create a network connection to the related AWS service.

Cheers,
Philipp

专家

Philipp S

已回答 1 年前

Solve-rd
1 年前
Yes, the logo connects to AWS without problems when it has a direct connection to the router because it has no problem with the gateway. However, when connecting with the logo to a switch and followed by a router (logo-switch-router) this message appears because the gateways of both the switch and the router are very different. By the way, the network does not have any DNS

Connection problem between Logo 8.3 and AWS

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