Enabling Contact Lens for Amazon Connect for specific calls

Is it possible to enable Contact Lens for Amazon Connect for specific calls? Contact Lens for Amazon Connect does what I need but I don't want to enable it for all calls.

主题

应用程序集成商业应用程序

标签

Amazon Connect

语言

English

jsutton

已提问 4 年前396 查看次数

1 回答

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已接受的回答

Contact Lens is enabled by using the Set call recording behaviour action block. Therefore you can set based on attributes, % or any other datapoint your have.

DanBloy

已回答 4 年前

Enabling Contact Lens for Amazon Connect for specific calls

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