My support case has not been answered after 48h

0

Dear community,

I have raised a case with ID 95591xxxxx more than 48h ago and its status shows "unassigned" yet. My organization has a Developer Support Plan. Should the case status not have changed already? I am wondering if has gotten lost among other cases. Any help would be most appreciated.

Best regards, JC

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支持案例帐户支持

语言

English

已提问 2 年前233 查看次数

1 回答

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Hello,

I'm so sorry for the delay you experienced in receiving assistance. I have reviewed your case and can see that one of our support engineers has followed up with you. Thank you for your patience!

Best regards,

Lex D.

专家

AWS Support - Lex

已回答 2 年前

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