Can't access technical support despite having a developer plan

Whenever I try to create a technical support case I receive

Technical support is unavailable under the Basic Support plan

In the upper left of the page it says

Support plan: Basic  Change

When I click "Change", the page I'm brought to tells me I have the "Developer" plan which should include technical support and is obviously not the "basic" plan the previous page said I had.

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支持案例帐户支持

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English

AWS-User-6327414

已提问 2 年前740 查看次数

1 回答

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Hi.

I would suggest that you open an "Accounts and Billing" case and have them look into your account and confirm whether you subscribed to the developer plan to access Technical support.

支持工程师

Lundi

已回答 2 年前

Can't access technical support despite having a developer plan

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