Amazon SES email sending complain

Dear members, here is the official statement of AWS Team ..

"-- Not all ISPs forward complaint feedback to Amazon SES. When we calculate your complaint rate, we only consider mail you sent to domains that forward complaint feedback to us. --"

How do I identify all the complaints even if it's not forwarded to AWS by ISPs .. we want to reduce bounce and complaint rate.

Thanks

主题

前端 Web 和移动商业应用程序

标签

亚马逊简易电子邮件服务

语言

English

GPS Gateway

已提问 2 个月前110 查看次数

1 回答

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已接受的回答

If by reducing the complaint rate you're referring to the complaint rate reported by SES, as the advice from AWS explains, it's calculated based on recipient domains that do forward complaints. Complaints that neither you nor AWS know about don't count.

专家

Leo K

已回答 2 个月前

专家

Oleksii Bebych

已审核 2 个月前

GPS Gateway
2 个月前
If we find the list of complaints it will help us to improve our campaign by avoiding that participates.

Amazon SES email sending complain

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