Service Limit Increase take too long

We have the Basic support plan and requested a service limit increase for MediaConverter queues limit in our account. Now it has been 13 days and the status is "Pending amazon action". We're currently blocked by this limit to provision our resources. Is there a way to bump up the severity? 13 days is outrages for a service limit increase

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AWS Elemental MediaConvert

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English

rePost-User-2524358

已提问 1 年前294 查看次数

1 回答

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这些答案有用吗？为正确答案投票，以帮助社区从您的知识中受益。

How was your Limit Increase request for MediaConvert created? Was Service Quotas used for the request? Using Service Quota from the AWS console allows you to request Limit Increases for most AWS Services. https://us-east-1.console.aws.amazon.com/servicequotas/

Did you receive an email with the AWS Support ticket for the Limit Increase request? Respond to that email with your need to move the Limits request forward.

Mike-ME

已回答 1 年前

rePost-User-2524358
1 年前
Yes it was created with Service Quotas and yes I responded to all the requests for additional information in the ticket. Waiting ever since.

Service Limit Increase take too long

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