SLA for Partner-Led Enterprise Support (PLES)

0

When subscribing to a Partner-Led ES instead of going through AWS support directly, what is the SLA for PLES? Does it vary per solution provider?

Reference: https://aws.amazon.com/premiumsupport/partner-led-support/

已提问 1 年前986 查看次数
1 回答
0

Hi Jei,

Each AWS Partner differentiates their Partner-Led Support offering in their own way. It's important to consult with your AWS Partner to review their support options, contact methods, and response times. You can find this answer, and the answer to other commonly asked questions, toward the middle of this page: https://aws.amazon.com/premiumsupport/partner-led-support/.

If you'd like, you can browse for partners to engage with and learn more, here: https://partners.amazonaws.com/.

- Sage A.

AWS
专家
已回答 1 年前

您未登录。 登录 发布回答。

一个好的回答可以清楚地解答问题和提供建设性反馈,并能促进提问者的职业发展。

回答问题的准则