Workmail - undelivered inbound emails

0

Hello! Some emails are not delivered to our emails addresses sender receiving the message Your message wasn't delivered to name@mydomain.com because the address couldn't be found, or is unable to receive mail. It's strange, because it's not happening all the time, some messages are delivered, other no.

Alex
已提问 2 个月前102 查看次数
1 回答
0

Hi,

The problem sounds like you have multiple MX records for your domain. One MX record for WorkMail and another MX record for a different mail service. This is not possible, you can only have MX record(s) for 1 mail service. If you have records for multiple mail services, only 1 service will receive the email and if it does not know the user it will bounce the message.

Kind regards, Robin

AWS
专家
已回答 2 个月前

您未登录。 登录 发布回答。

一个好的回答可以清楚地解答问题和提供建设性反馈,并能促进提问者的职业发展。

回答问题的准则

相关内容