I was making a chatbot for a Japanese company and was using the QnAbot to create it. I imported all the questions and answers on the QnAbot Designer.
After trying to test the chatbot using QnAbot Client, I found that even though the question exists on the Designer, it does not seem to give me a response. Some words seem to work, while the majority do not, without any sort of pattern. I am not certain what is causing the issue. For example,
These works:
アクセス権限マトリクス一覧表
申請方法(スマホ内線)
These do not work:
早期退職
通達(スマホ内線)
They are similar yet one works, while the other does not.
In total, there are around 500 questions and answers. Is it the Japanese characters? I am not certain.