Unable to start cloudShell

Question

Dear,
I can't start my aws cloudShell, I keep getting the following:
Unable to start the environment. You must verify your account before accessing CloudShell. To verify your account, contact AWS Support .

I'm sure that I've verified my account.

Accepted Answer

I myself have seen this issue and my issue was resolved by logging support case. I'd advise to log support case under **Service: Account** and **Category: Other account issues**.

AWS Support is well equipped to help you out in such scenarios, there is nothing you can do here.

I've seen users in re:Post community as well, who have faced similar issue and got it resolved by contacting AWS Support.

Please refer this [thread](https://repost.aws/questions/QUGWmmpgPNRsaL1v8t9dmM1w/cloudshell-unable-to-start-the-environment-creation-failed).

Hope you find this useful.

Comment here if you have additional questions.

Abhishek

Unable to start cloudShell

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