Click to call Functionality

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Hi, We are trying to implement click-to-call functionality. For example, CRM D65 portal, let's say we have a number present on the customer information page on CRM D-365 page. After Clicking on the number, we should be able to call out that number using Amazon connect automatically. How we can achieve this functionality.

Regards Harry

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应用程序集成商业应用程序

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已提问 2 年前317 查看次数

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Hi there! Check out this blog post that discusses how you can implement click-to-call with Amazon Connect. https://aws.amazon.com/blogs/contact-center/click-to-call-in-amazon-connect/

已回答 2 年前

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