IVS - live streaming issue - Starvation start

Question

Yesterday I streamed a live event to IVS. most of the event was live, but between the live parts, we streamed pre-recorded video clips. Each time we played a pre-recorded video Amazon ivs console alert that we have "Starvation  start", when we switched back to the live part we got "Starvation  end"
during the pre-recorded clips the audience complained that the video buffered and paused a lot. In the live parts, everything was good. can someone please help me understand why this happened each time I streamed pre-recorded video? thanks for all the help!

Answer

Please check the following to determine possible causes

- When switching to the pre-recorded content, make sure the live source is no longer connected to the IVS input. Simultaneous sources will cause ingest conflict.
- Is the pre-recorded content being sent to IVS with a bit rate less than 8Mbps? If a source is greater than 8Mbps this may cause problems with the IVS ingest process and a Starvation error could occur.

IVS - live streaming issue - Starvation start

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