Error with Lightsail SSL/TLS

Question

Hey everyone,

I have an instance on my Lightsail account and I'm using the new "Set up your wordpress website" option, and I'm doing everything right (to the best of my knowledge) but when I get to the end I get this error...

"We encountered an error while configuring the Let's Encrypt SSL/TLS certificate on your instance WebsitesForRoofers in the eu-west-1 Region. Try again later. 1 DNS records not found. Verify your IPv4 and IPv6 values are correct and try again."

I've created my A (using Static IP) and AAAA (using Public IPv6 address) DNS records on my domain registrar, so I'm unsure what's going on, I understand propagation can take up to 24 hours but I've never had this issue before, also it's my first time using the "Set up your Wordpress website" option.

Can anyone share some guidance if i'm doing something wrong? Or if I should just wait a bit longer, be great if there was a tool to check if things were set up correctly

Thanks,
Luke

Answer

Hi,

The DNS records get confirmed as part of verification during the SSL/TLS certificate generation by LetsEncrypt. If the TTL on the records and their time to propagate can be as long as 24 hours - then that likely is why the SetUp is unable to verify them at present.
Waiting a while should help.

You could also try running commands to confirm the DNS propagation of those records yourself (though what you see and what LetsEncrypt sees can still be out of sync until the records are globally propagated)

Example commands -

```
dig A

// check if response returns the Static IP address correctly

dig AAAA

// check if response returns the IPv6 address correctly
```

Thanks.

Error with Lightsail SSL/TLS

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