We use our client office numbers for our verified caller ids when making outbound calls, can I do this in Connect?

We have permission to use our client office numbers as our verified caller ids (we have several) when making outbound calls. Is this possible in Connect? Can we use real client office numbers for the caller id without porting (taking over) the number?

Thank you,

主题

应用程序集成商业应用程序

标签

Amazon Connect

语言

English

mkable

已提问 7 个月前239 查看次数

1 回答

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这些答案有用吗？为正确答案投票，以帮助社区从您的知识中受益。

I’ve seen this done where the account owner provides documentation of phone number ownership. From what I understand is a good bit of documentation and not quick, but we’ve been able to out pulse caller IDs not in Connect.

David

dmacias

已回答 7 个月前

专家

AWS-samfred

已审核 6 个月前

AWS-samfred 专家
6 个月前
David is correct. Please reach out to AWS Support who can assist with this request. Happy building!

We use our client office numbers for our verified caller ids when making outbound calls, can I do this in Connect?

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