Can't access US-East-1 region

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Hi there, I am logging in to my online portal for AWS, and I can't access US-East-1. It will send me to other data centers just fine, but when I select US-East-1, it times out. Do you know if this site is doing maintenance right now?

Thanks!

johnny
已提问 2 个月前103 查看次数
2 回答
2
已接受的回答

Check the AWS Service Health Dashboard for any current issues or maintenance affecting the US-East-1 region. The dashboard will provide updates on any issues.

Verify that the necessary security group rules and route tables allow access to the instances. For example, check that the security groups attached to the instances allow inbound access on the required ports from your IP address or network. Also check that the route tables for the subnets have a route to an Internet gateway.

Try accessing the instances using the AWS CLI or SDK instead of the management console to rule out any console-specific issues:


aws ec2 describe-instances --region us-east-1

Check for any configuration changes that may affect access, such as changed security group rules, route tables, NACLs, etc.

If the issue is still occurring, create a new support case with AWS providing details of the instance IDs, configurations, and exact errors encountered. Their support engineers can assist further with troubleshooting.

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专家
已回答 2 个月前
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专家
已审核 2 个月前
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All seems okay now! Not sure what happened but the site reloaded on its own and I have access now!

johnny
已回答 2 个月前

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