There is no AWS account with that login information. Please try again or create a new account.

Question

All my backups are on s3, and I lost access.

ERROR on login:

An error has occurred
There is no AWS account with that login information. Please try again or create a new account.
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I had to create another account, but I need the original account because everything is there,,, how do I solve this? Please.. I can't get any contact with amazon
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Portugues: 
Todos meus backups estão no s3, e perdi o acesso. 
ERRO::::
Ocorreu um erro
Não existe conta da AWS com essa informação de login. Tente novamente ou crie uma nova conta.

Answer

Hello,

Sorry to hear you are having trouble connecting.

Please follow this article: https://repost.aws/knowledge-center/forgot-aws-sign-in-credentials in case you forgot you sign in credentials.
This page also provide further guidance on troubleshooting steps: https://docs.aws.amazon.com/signin/latest/userguide/troubleshooting-sign-in-issues.html

Hope it helps,
Jon

There is no AWS account with that login information. Please try again or create a new account.

An error has occurred There is no AWS account with that login information. Please try again or create a new account.

I had to create another account, but I need the original account because everything is there,,, how do I solve this? Please.. I can't get any contact with amazon

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