Knowledge Center Monthly Newsletter - May 2025

New Knowledge Center articles

Find all new Knowledge Center articles published in April. We publish new articles to resolve the most common issues you might encounter.

Amazon CloudWatch

How do I use CloudWatch to monitor Amazon ECS container logs?

Amazon Elastic Container Service (Amazon ECS)

How do I troubleshoot my failed Amazon ECS deployments?

Amazon Elastic Kubernetes Service (Amazon EKS)

How do I resolve the CrashLoopBackOff state for CloudWatch agent and EKS Pod Identity Agent pods?

How do I troubleshoot issues with Amazon EKS managed node groups and launch templates?

How do I troubleshoot "Unable to fetch credentials" errors when I try to activate EKS Pod Identity on my clusters?

Why can’t I delete my Amazon EKS cluster resources?

Why is there a memory imbalance between shards in my ElastiCache for Valkey or ElastiCache for Redis OSS self-managed cluster?

Amazon ElastiCache

How do I change the cluster mode for my ElastiCache for Valkey or ElastiCache for Redis OSS cluster?

How do I minimize downtime in ElastiCache during failover?

How do I upgrade my self-managed ElastiCache for Redis OSS cluster to an ElastiCache for Valkey cluster?

How do I troubleshoot error messages in ElastiCache Redis clients?

How do I troubleshoot connection issues for ElastiCache Serverless for Valkey and ElastiCache Serverless for Redis OSS clusters?

How do I complete an ElastiCache self-service update?

Why do I have a "Network allowance exceeded" metric in my self-managed ElastiCache cluster?

Amazon Managed Grafana

How do I connect my Amazon Managed Grafana dashboard to OpenSearch Serverless?

Amazon Q Business

How do I troubleshoot errors that I receive when I set up Amazon Q Business with IAM Identity Center?

Amazon Redshift

How can I troubleshoot table restore errors from snapshot in Amazon Redshift?

How do I use the SUPER data type in Amazon Redshift to handle and query JSON data?

How do I efficiently load data from Amazon S3 into Amazon Redshift?

How do I troubleshoot issues when I copy data from Amazon S3 into Amazon Redshift?

Amazon SageMaker

How do I troubleshoot SageMaker AI multi-model endpoint issues?

How do I troubleshoot issues with my Amazon SageMaker AI Serverless Inference endpoint?

Why do I receive errors when I launch a presigned URL on SageMaker AI notebook instances or SageMaker Studio domains?

How do I turn off the download function in the Jupyter UI in SageMaker AI?

How do I resolve missing output from cells in my SageMaker AI notebook?

How do I troubleshoot errors that occur when I migrate from SageMaker Studio Classic to SageMaker Studio?

How do I use SageMaker AI local mode to test models?

How do I add code repositories to my SageMaker AI notebook instance?

How do I back up my SageMaker AI notebook instance data?

Amazon Simple Email Service (Amazon SES)

Why is my Amazon EKS node group in the Degraded status?

How do I manage incoming emails with Amazon SES Mail Manager?

How do I change my Amazon SES quota?

How do I monitor Amazon SES email delivery delays?

Amazon Simple Storage Service (Amazon S3)

How do I manage data retrieval and storage costs for S3 Glacier Flexible Retrieval and S3 Glacier Deep Archive?

How do I monitor Amazon S3 object tiers in the Intelligent-Tiering storage class?

How do I move Amazon S3 objects to the Intelligent-Tiering storage class?

How do I troubleshoot Amazon S3 event notifications that didn't invoke my Lambda function?

How do I encrypt S3 buckets and objects, and manage encryption keys?

How do I troubleshoot the Amazon S3 errors that I receive from AWS SDK for Java exceptions?

AWS Glue

How do I troubleshoot password authentication issues in my Amazon Redshift cluster?

AWS Snowball

Why can't I find the NFS service on my Snowball Edge device?

OpenSearch

How do I troubleshoot 403 or 401 errors that I receive when I connect to my OpenSearch Serverless cluster or dashboards?