How do I remove a lost or broken MFA device from my AWS account?
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I'm using a multi-factor authentication (MFA) device, but now I can't find the device, the device is broken, or the device is out-of-sync. How do I remove it?
If you can sign in to the account, and you want to remove an MFA device from an AWS account root user or deactivate an MFA device for an AWS Identity and Access Management (IAM) user, see Deactivating MFA devices.