creating new iam user leads to "unknown error"

Question

hi,

i am following the aws amplify tutorial ( https://docs.amplify.aws/start/getting-started/installation/q/integration/angular/ ) and i want to create my first iam user via console ( https://us-east-1.console.aws.amazon.com/iamv2/home#/users ) but i get an "Unknown error" every time i press the "Add users" button (see screenshot https://imgur.com/a/SX3KrGw ).

trying to open "Account settings" ( https://us-east-1.console.aws.amazon.com/iam/home#/account_settings ) leads to the same problem.

i am logged in with the root user and don't know what to do. Can you help me or point me in the right direction to solve the issue?

Thanks and greetings!

AWS-User-5899366 · Accepted Answer

Addendum: The error occurs in Firefox. In Chrome, creating users works. It could be that the iam management console has not been implemented in a cross-browser compatible way.

creating new iam user leads to "unknown error"

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