campaign to 0 recipients.

Question

When I send a campaign, no matter which list I choose, it will act as if it has sent the campaign instantly. When I view the report, it says it has sent the campaign to 0 recipients.

I'm at a loss since I don't know what else I could be missing that could be causing this error. Any help is greatly appreciated.

Accepted Answer

Cash,

This issue typically points to a problem with the recipient list configuration or a filter that's excluding all recipients. Verify that your lists are correctly populated and check any applied filters or segments to ensure they're not inadvertently excluding everyone. Also, confirm that the email addresses in your lists are valid and not marked as unsubscribed or bounced.

Hope this helps.

campaign to 0 recipients.

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