Moving to Amazon connect

I’m not familiar with Asterisk cloud, but it sounds like it’s a contact center solution based on Asterisk. Now, there’s no out of the box integration with Asterisk, but you could maybe think about breaking up your contact center and slowly move things over. For example, start with Lex as your IVR. You don’t really need Connect to use Lex, you can just use it as a stand alone service. Next would be sending calls to a queue and those queues could live in Asterisk. Depending on what you’re doing there are other things you could migrate slowly, but you’ll have to figure that out.

David