My client is unable to access ALB URL but I am able to do so. Why?

My client is not able to access ALB URL, but I am able to access the same. ALB URL's security group has "All Traffic" rule in both inbound and outbound rules. Also my EC2 instance is windows and I have deactivated its firewall to not block any incoming IP addresses. How to solve this issue.

Brettski-AWS 專家
1 年前
What error message is the client getting? There's not enough information here to troubleshoot this further.

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rohan-vishwakarma

已提問 1 年前檢視次數 217 次

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That's the issue. No error is flashing on the client side. Not even in the browser console of Google Chrome which they are using. Also, I found that the API request made from my SaaS by the client didn't hit my API Code written in Node JS

rohan-vishwakarma

已回答 1 年前

Brettski-AWS 專家
1 年前
What about their DNS responses? Are they getting the same response that you are? That might explain why you're not seeing the hits on the API.

My client is unable to access ALB URL but I am able to do so. Why?

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