My account was locked but I'm still being billed for unused resources

Hi, my account was locked from Feb 27 up until this morning (March 5th). However, I am still being charged for the days I was unable to use my AWS resources (EC2 and s3). I tried reaching out to support but they're ignoring me. Has anyone else had this issue?

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管理與治理雲端財務管理

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AWS 管理主控台 AWS Billing AWS Account Management

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English

MNFDev29

已提問 2 個月前檢視次數 230 次

1 個回答

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這些答案是否有幫助？支持正確答案，以幫助社區從您的知識中受益。

Hello,

Sorry for any frustration caused!

I was able to locate your case & shared your sentiments to the team. Please continue to work with Support and direct all concerns to your case for faster visibility.

— Elle G.

專家

AWS Support - Elle

已回答 2 個月前

My account was locked but I'm still being billed for unused resources

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