How to determine reason why game session running forever?

Question

I have create a game fleet and have some game sessions running on it. My game is running in open testing phase. For some reasons, sometime there is a game session that running forever, it doesn't shutdown. I don't know the reason because It doesn't shut down, so I can't see logs. 
Is there any one can help me with that problem? or is there anyway that I can manual terminate a game session in gamelift console or using terminal? for now I just can terminated all game fleet and start new one, but it's inconvenience. 
Thank you very much!
Here is this game session's info: 
DNS name: ec2-13-250-1-196.ap-southeast-1.compute.amazonaws.com
Ip address: 13.250.1.196
Port: 7908

Answer

Hi InWaveStudio,

GameLift by default uploads game session logs every hour, and is provided to you via the [`GetGameSessionLogUrl` API](https://docs.aws.amazon.com/gamelift/latest/apireference/API_GetGameSessionLogUrl.html). If you have setup your log path correctly (via [`ProcessReady` parameter](https://docs.aws.amazon.com/gamelift/latest/developerguide/integration-server-sdk-cpp-ref-actions.html)), you should be able to see your game session logs there.

The quickest way to terminate your game session is by remote accessing your fleet instance and kill the process, see [instructions](https://docs.aws.amazon.com/gamelift/latest/developerguide/fleets-remote-access.html). You might also be able to find the logs for your game session on the instance, especially you didn't setup log paths correctly or if your logs were truncated due size exceeding the limit for upload.

Slightly slower way is by setting your fleet's capacity to 0 instances (via [`UpdateFleetCapacity` API](https://docs.aws.amazon.com/gamelift/latest/apireference/API_UpdateFleetCapacity.html)), let all instances terminate, then re-spin up your instances.

How to determine reason why game session running forever?

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