OpenSearch - Instance type migration stop in "Step 3 of 4: Copying shards to new nodes"

0

I reconfigured my OpenSearch cluster from T2 to C5 instance type. The migration remains in "Step 3 of 4: Copying shards to new nodes" status for 2 days. Any idea to escape from this situation?

已提問 2 年前檢視次數 1632 次
1 個回答
0

Hello Patrick, I recommend to open a support case to resolve the issue. Do you have any support plan for you account where the OpenSearch cluster runs? When opening a support case, make sure to open it from the same account as your OpenSearch cluster. Also, share the OpenSearch domain ARN and the issue description in the support case correspondence.

Note: If your cluster is stuck in the "Processing" state for more than 24 hours, then your cluster needs manual intervention. Also, if you haven't made any configuration changes but the node count is higher than expected, then a software patch might be in progress.

AWS
Taka_M
已回答 2 年前
  • Does anyone know if we'd be SOL for this exact issue if we don't have any support plan with AWS? Or if we have to subscribe to a support plan in order to contact support to make a manual intervention to sort this out?

您尚未登入。 登入 去張貼答案。

一個好的回答可以清楚地回答問題並提供建設性的意見回饋,同時有助於提問者的專業成長。

回答問題指南