Amazon Connect Phone number limit issue

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I am unable to claim a phone number. I keep encountering a limit error, even though I haven't created or claimed any phone numbers yet. Could someone please assist me?

Please check this video: https://www.loom.com/share/42c86311b43146388a718aea46ab3982?sid=01483653-b740-4a7a-8d54-d3b9cb92a408

Anjon
已提問 1 個月前檢視次數 134 次
3 個答案
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已接受的答案

Documentation states:

"It's possible to get an error message that "You've reached the limit of Phone Numbers," even if it's the first time you've claimed a phone number. All the issues that cause this error message require help from AWS Support to resolve."

https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html#connect-quotas

So go into Support in the console, and open a case.

xanthic
已回答 1 個月前
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已回答 1 個月前
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Now I am getting this error https://prnt.sc/hOfMTofzo83q. How can I visit resource level?

Anjon
已回答 1 個月前
  • If you click on the quota, do you see how many numbers you’re allowed?

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