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Hi there,
The primary means to monitor MediaConvert jobs is through the job status, CloudWatch Events, and/or CloudWatch Metrics. Unfortunately MediaConvert does not send log information to your CloudWatch Logs. If the job stays in the PROGRESSING state for more than 48 hours, the job will progress to the ERROR state, and you can use the provided error code along with this table to determine more information on the cause of the issue: https://docs.aws.amazon.com/mediaconvert/latest/ug/mediaconvert_error_codes.html
If the job results in an error or continues to remain stuck, I would also recommend capturing the job ID and opening a support case so that an engineer can investigate the job details.
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- 已提問 6 個月前
- AWS 官方已更新 10 個月前