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I am experiencing monthly charges of $10 on my IAM account, which I am unable to access, and I kindly request assistance in addressing this matter.

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I am getting charged $10 every month. without using it As the account was created during my master's program, I currently have access to both the root user and an IAM user. However, I am facing difficulties in identifying the billing source and raising a support ticket using your IAM user. When attempting to contact support, they are requesting access through your IAM user, which is not currently accessible to me. I have offered to provide them with my account number and asked for the removal of credit card details.

主題
安全性、身分識別與合規雲端財務管理
標籤
安全性、身分識別與合規AWS Identity and Access ManagementAWS Billing帳戶支援IAM 政策
語言
English
ash
已提問 1 年前檢視次數 330 次
1 個回答
1
已接受的答案

Oh no! You should login to your AWS account as the root user and navigate to the Billing Dashboard found in the top-right. From there you can view your bill found on the left-side. The bill will have line items for the charges that can help you identify the source. From there you can either delete the resources that are charging you or you can close the account to stop charging.

專家
Justin Wheeler
已回答 1 年前
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專家
Oleksii Bebych
已審閱 10 天前
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專家
Sedat Salman
已審閱 1 年前
  • ash
    1 年前

    Thank you for your response, Justin! When I log in as the root user, I can view the bill, but the amount being deducted is from an IAM user. However, when I log in as an IAM user, I do not have access to view the bills or the credit card information. It prompts me to provide permissions for access.

  • Justin Wheeler 專家
    1 年前

    Hey Ash, bills are always rolled up to an account level. IAM users can not have unique billing information. Your IAM user probably does not have access to view any Billing information because those IAM permissions need to be granted. https://docs.aws.amazon.com/IAM/latest/UserGuide/tutorial_billing.html

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