Amazon WorkMail SPAM filter is not working

Question

I got bombarded by SPAM emails after switching to Amazon WorkMail. It looks like the SPAM filter does not work at all!

Here is what I have done:
1. I configured all DNS records (I'm using external DNS service not Amazon Route 53) that are required by WorkMail, everything is "verified" and green.
2. DMARC enforcement is enabled under "Organization settings" DMARC tab.
3. In Amazon SES, "Email Receiving", I saw the "INBOUND_MAIL" rule added by WorkMail, the "Spam and virus scanning" is enabled and TLS required box is ticked.

I still get a lot of spam emails. Some emails are obvious spam, for example, an email from a non-exist user of my own organization domain, the DMARC should easily detect this but it's not.

Any suggestion to make the spam filter work in Amazon WorkMail?

Taka Hako · Answer

Hi,

I was also in the same position. 
Let me share what I have done to filter out the spam.

AWS SES -> Email Receiving -> INBOUND RULE -> Select Target Domain -> Enable SPAM filtering + TLS required.

This reduced my spam significantly.

Hope this helps.
Regards,

Taka

robinkaws · Answer

Hi,

It sounds like [DMARC enforcement](https://docs.aws.amazon.com/workmail/latest/adminguide/inbound-dmarc.html) is not enabled on your organization. Once enabled it should honor the DMARC rules set by the domain owner.

Kind regards,
Robin

Amazon WorkMail SPAM filter is not working

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