Workmail Not Receiving, Correct Settings

0

I set up a new workmail with the same settings from an existing/working organization/domain, except for the unique DKIMs, etc. I can send email and I was able to connect to the account in Outlook, but it is not receiving email from itself or from outside using the webmail client or Outlook. I've verified the information listed in this help topic: https://docs.aws.amazon.com/workmail/latest/adminguide/mail-routing.html. All of the settings are basic. I also tried the suggestions from this post, but still cannot receive: https://repost.aws/questions/QUNOwDDvQJSlep6bo06b2-Ew/can-send-but-not-receive-email-from-aws-workmail.

The MX and TXT records on the domain were created programmatically by AWS. I did create the dmarc and autodiscover records manually, based on another domain. DMARC is enabled. And the autodiscover record worked during Outlook setup. Everything in the workmail Organization has a green check mark, and all other settings match the existing/working organization/domain.

Suggestions please. Thank you.

已提問 4 個月前檢視次數 118 次
1 個回答
0
已接受的答案

I found the problem. I was missing the inbound MX file for the root domain. Only had the feedback MX that was set for the mail subdomain

已回答 4 個月前

您尚未登入。 登入 去張貼答案。

一個好的回答可以清楚地回答問題並提供建設性的意見回饋,同時有助於提問者的專業成長。

回答問題指南