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By default, IAM roles within an AWS account can't access the Billing and Cost Management console. This is true even if the IAM user or role has IAM policies that grant access to specific Billing features. The root user can allow IAM users and roles access to Billing and Cost Management console by using the Activate IAM access setting.
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Hi Oleksii, thanks for the prompt reply. Unfortunately, I cannot change the IAM access setting as that part of the account settings is also showing the message "You don't have the billing:GetIAMAccessPreference permission required to view your account's IAM access preference. Ask your administrator to add permission." As I said, I'm going around in circles here.
Hi Jon You need to login as "Root" user to your AWS account and change the mentioned configuration