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Hello,
Sorry to hear about the delay in response within your case. Looks like there has been an update from our team recently. You can view it by signing into our Support Center, here: http://go.aws/support-center. Thank you.
— Ann D.
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What did you do to get a response? I've waited over 24 hours now for a system down issue to even be looked at. Definitely not worth 3% of my spend :(
已回答 5 個月前
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If there is no response from them put a tweet mentioning aws support. Mostly they will respond.