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Delivery failed

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Hey Sir , i had given my AWS cloud practitioner exam on 18 February at 2 pm at agilitics noida test centre and after. The exam I got cleared and successfully passed and when I came to home for viewing my exam results and score I got status delivery failed on the website ......and it's 2 days over and not getting any email and support from any side can you please help me with this issue ....

已提問 2 年前檢視次數 345 次

3 個答案
1

I understand your concern about not receiving your AWS Cloud Practitioner exam results and certification. This situation can be frustrating, but there are a few things to consider:

  1. Exam results processing: It's normal for exam results to take some time to process. Typically, detailed exam results are available within five business days of completing your exam. These results should appear in your AWS Certification Account under the "Previous Exams" section.

  2. Email delivery issues: Sometimes, there can be delays or problems with email delivery. It's possible that the email confirming your exam completion or containing your results is delayed or was filtered as spam.

  3. System updates: Occasionally, there might be delays in updating the certification status in the AWS system.

Given that it's been two days since your exam, here are some steps you can take:

  1. Check your AWS Certification Account: Log in to your account at aws.training/certification and look under the "Previous Exams" section to see if your results have been posted there.

  2. Check your spam folder: Make sure the certification email hasn't been filtered into your spam or junk mail folder.

  3. Wait a few more days: Since it can take up to five business days for results to be processed, you may need to wait a bit longer.

  4. Contact AWS Certification support: If you don't receive any update after 5 business days, reach out to AWS Certification support directly. They can assist you with any issues related to your exam results and certification status.

Remember, the "delivery failed" status you're seeing might be temporary and could resolve itself as the results are processed. If the issue persists, don't hesitate to contact AWS support for further assistance.
Sources
didnt receive certification mail | AWS re:Post
Not showing My achieved Certification | AWS re:Post

已回答 2 年前

專家

已審閱 2 年前

  • Is this happened that my exam is not delivered at the person VUE database or any other reason ....?

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已接受的答案

Can you contact the support team here https://support.aws.amazon.com/#/contacts/aws-training

專家

已回答 2 年前

  • Sir , I have already raise a email about this issue 2 days ago but not get any email from their side didn't you think it's very frustrating for candidates why authority don't take any solution for this .....and I have given my exam at the test centre noot any online paper so there is not any issue of web cam and other things...

  • You can as well send them a reminder

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Hi Gaurav, What was the resolution on this issue? I'm facing same issue where the Pearson Vue website is showing "delivery failed" and it has been 5 days.

已回答 10 個月前

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