Lightsail with 32 GB running is running slow. Sometimes goes down

Thanks for using Lightsail! Have you looked at the "Metrics" tab to see what's going on with the underlying hardware? It's possible that you are running out of resources. If you need further help, please contact Customer Support and cut us a ticket and Lightsail engineer can help investigate the issue in detail.

Lightsail is very unreliable, I'm running two identical lightweight servers on LightSail and EC2, every few months the LightSail server will suddenly slow to a crawl that my website times out. I check the CPU utilization and it's under 1%, the disk usage is extremely low, credits are at a 100%. There's something wrong with the LightSail infrastructure, either some other VM from another user is taking up all the resources and starting the other VM's sharing the hardware or their setup is buggy. The only solution I've found to this is to stop and restart the instance and then it becomes a 100% responsive instantly. My guess is after a stop/start it spins it up on a different underlying hardware. I've never had an issue with the EC2 instance but the Lightsail instance (all of them) like clockwork will slow to a crawl and eventually fail (yup, the alarms go off because it stop responding to Amazon's own monitoring system) and I have to stop/start them again to fix it (or if I leave it for a 12+ hours or a few days, it'll eventually come back online but that's not a solution). Something is VERY VERY broken about Lightsail and Amazon refuses to acknowledge or fix it. I've been reporting this for about 3 years now.