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Please check and confirm your SPF and DKIM settings. I faced similar issue with AWS SES with office365, once I fixed the DKIM it started working properly.
For more information on AWS SES DKIM and SPF:
- Authenticating Email with SPF in Amazon SES
- Authenticating Email with DKIM in Amazon SES
- Setting Up Easy DKIM for a Domain
Also please check following:
I am passing a similar issue, I will share here in case it can help.
I found that my emails sent from SES to outlook/hotmail were always sent to spam/junk folder, the main reason was that I am using configure set tracking open and clicks, where the email body has the awstrack.me link.
I did a test removing the configure set tracking open and clicks, then, when the email doesn't have the awstrack.me, the emails were sent to the other tab in hotmail, not send to spam/junk folder.
So, it is not a conclusion yet, but seems that emails that are sent with the track (awstrack.me), they are tagged as spam from outlook/hotmail.
In my case, I disabled the track open/click config set when the destination is outlook/hotmail.
hey man, please how did you disable this? i need to fix this for my app emails. thanks
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- 已提問 2 個月前
- AWS 官方已更新 1 年前