AWS not responding within 24 hours on system impaired support case.

Hello Everyone,

Does anyone know how to get in contact with AWS if they don't respond to a support case. I have the developer tier support plan and my system impaired case is already 5 days old by now.

If by chance a AWS employee sees this post: the case number is XXXXXXXXXX

Thanks,

*Edit: Removed case ID - Kels S.

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已提問 7 個月前檢視次數 210 次

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Hi there,

We're sorry to hear about this experience. I've reached out internally to request an update on this matter.

Thank you for your patience!

- Kels S.

專家

AWS Support - Kels

已回答 7 個月前

AWS not responding within 24 hours on system impaired support case.

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