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Hello.
Are you using URLs as described in the documentation below?
Also, if you access Lightsail immediately after starting it, the web server may not be fully started.
So, if you have just started Lightsail, please wait a while and try accessing it.
https://lightsail.aws.amazon.com/ls/docs/en_us/articles/amazon-lightsail-quick-start-guide-drupal
http://<Lightsail Static PublicIP>/user/login
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Yes, that's what I'm using. I also waited for a while and tried rebooting a couple time after trying to open ports 80 and 8080 and still the same result
It may be that there is some problem with Lightsail startup and the web server is not starting. Try SSHing into Lightsail and running the following command. If the result of the command contains "HTTP/1.1 200" or similar, the Web server is up and running.
I got "HTTP/1.1 200 OK" the server is apparently up and running