Unable to create alias during code catalyst onboarding.

Question

While attempting to sign up for code catalyst, I go through the process until I get to the "Create your alias" step.
If I choose an alias that has clearly already been chosen (alias), then it tells me immediately that it is unavailable.

If I enter my desired alias, it does not do anything.
Tracing the response through the browser I get:
{"errors":[{"message":"request change failure: FAILED_GOVERNANCE","locations":[{"line":2,"column":3}],"path":["createUserDetails"],"extensions":{"name":"ValidationException"},"name":"ValidationException"}],"data":{"createUserDetails":null}}

I saw that another individual had a similar problem: https://repost.aws/questions/QUbeV0idyfTuGVG-FmnzLS0Q/cant-create-alias-in-codecatalyst
It would seem he got past the issue by using a different email address which I am unwilling to do.
The email address I am using is an @gmail.com address.

Accepted Answer

I was able to complete the registration today without adding any +stuff to my address.
It looks like whatever issue was causing this to fail was solved.

Answer

Today I was able to complete the registration. The error didn't occur again.

Answer

Hi Rick,

Thank you for reporting the issue. I have sent this to our team. They are currently reviewing the account. I will get back to you as soon as i have an update from them.

Regards
Sundaresh

Answer

I get the same error message when I try to create the CodeCatalyst space:
> The following AWS account is already used as a billing account for another CodeCatalyst space: xxxxxxxxxx. Choose a different AWS account and try again.

In the developer mode of my browser, I can see this output:
```
{"errors":[{"message":"request change failure: FAILED_GOVERNANCE","locations":[{"line":2,"column":3}],"path":["createSpace"],"extensions":{"name":"ValidationException"},"name":"ValidationException"}],"data":{"createSpace":null}}
```
My e-mail address starts with "mail@...". Is this forbidden? The e-mail is used in my personal Amazon account as well as AWS account root user e-mail in one of my AWS accounts. Could this cause the issue?

Thanks.

Unable to create alias during code catalyst onboarding.

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