What certifications should i achieve to showcase my skills on amazon contact center

Hi,

It is essential to understand the AWS ecosystem & concepts with which Amazon Connect typically integrates, hence I suggest the below.

For an Architect role, I would recommend Cloud practitioner -> SA Associate -> SA Pro For a DevOps role, I would recommend Cloud practitioner -> Developer Associate -> SysOps Associate --> DevOps Pro

Always refer to the individual AWS certification guidelines here to check the recommended experience etc.

Also, please refer to this post for a few resources on how you can strengthen your Amazon connect skills.

Thanks, Rama

Here is a suggested certification path for showcasing your skills related to Amazon connect :

AWS Certified Cloud Practitioner: Provides foundational knowledge of AWS cloud services and concepts.

AWS Certified Solutions Architect – Associate: Covers a wide range of AWS services and architectural best practices, including those relevant to Amazon Connect.

Optional: Consider pursuing additional certifications like the AWS Certified Developer – Associate or specialized certifications like the AWS Certified Advanced Networking – Specialty or AWS Certified Machine Learning – Specialty to further enhance your skills and expertise, depending on your specific role and goals within Amazon connect