Win 10 instance - seems to have no internet connection

All,

I am still having difficulties setting up a Win 10 instance on AWS (1st tries updating Win 7 to Win 10 beginning of this year, did not work and nobody on this forum was able to help :( ).

Before giving up and moving to Azure, i took a last try and did the update from Win 7 to Win 10 locally and uploaded the perfectly running image as VHD. The instance is starting, but could not be reached via team-viewer service nor the RDP connection. Looking at the screenshot of the instance via the portal, i see the system is up and running.

Security groups have been checked and also been adjusted to all/all for testing purposes.

@AWS-Support: If you have a chance, would be perfect if you could check if the instance i-0f03f394ea51be2c7 has a valid internet connection. As the team viewer service starts with the system and uses an outbound connection, it seems a connection is not possible from the system (system is not available on teamviewer portal)

Thank you in advance for your help.

Edited by: waynebrady81 on May 2, 2020 12:23 AM