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This is DX provider dependent. We only have visibility up to AWS devices in the facility which is the demarcation point. This is the same as in LOA-CFA document. If customer is using DX provider and not running their own cross-connect, they should ask DX provider. If they are running their own cross-connect, they should ask the Colo.
AWS has redundancy in each facility by having at least two routers and two diverse path from the facility to the rest of AWS network. However we still recommend to have location redundancy (e.g. customer to connect to two different DX locations) for maximum resilience: 1st & 2nd diagram here.
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