Inbound messages to a single workmail mailbox being duplicated

0

Heya folks,

We use Workmail, probably about 50 mailboxes in use currently. In the last couple of weeks we have started seeing sporadic inbound emails being duplicated in the inbox if just one account. Super weird, it's a shared mailbox, nothing has changed that I am aware of / can tell. If it was a system issues (SES Inbound rules, etc.) then I would obviously expect it to impact all mailboxes, but the fact that it's just this one has me at a loss.

It appears to be primarily / mostly external emails being received, though I have anecdotal evidence of at least one internally generated email (an email systemically generated and sent through SES) that received in a duplicated fashion as well.

Anyone seen anything similar?

Thanks!

已提問 1 年前檢視次數 237 次
1 個回答
0

Hi,

I'm sorry to hear you're experiencing problems with duplicate mails. Maybe someone has a rule that redirects mail to that mailbox? You can enable message logging to see what is delivering the second mail.

Kind regards, Robin

AWS
專家
已回答 1 年前

您尚未登入。 登入 去張貼答案。

一個好的回答可以清楚地回答問題並提供建設性的意見回饋,同時有助於提問者的專業成長。

回答問題指南