Textract cost increasing

Question

Hi all - what would cause Textract to suddenly move from $1.50 for 1000 pages to $5?  AFAIK the customer hasn't changed anything, they're still scanning text only (no signatures, tables etc).  They think Textract is repeatedly calling the GetDocumentTextDetection API but from what I have seen of the Textract pricing, it is all priced on number of queries/number of pages and API calls aren't charged?  Haven't seen their CUR or anything like that as yet.

Answer

Hi Donna,

Sorry for the concern. We have this resource available for unexpected charges that may help: go.aws/resources-unexpected-charges.

If you'd like, you can also reach out to our Account & Billing team directly via our Support Center: go.aws/support-center. They'll have the tools and visibility to further assist you.

- Sage A.

Textract cost increasing

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